We test Draw Attention with every WordPress release, and with many of the most popular themes and plugins. However, conflicts with other themes and plugins still happen, and this is usually the root cause if any part of Draw Attention is not working on your website. Here are steps you can take to figure out […]
Draw Attention relies on Javascript to work properly. Unfortunately any JS errors generated by your website can potentially cause JS to crash and Draw Attention to malfunction. Often these errors are caused by another plugin, or your theme. In time those plugin or theme authors may fix the issue, but in the meantime here is […]
Sometimes your hosting company’s server settings can limit the number of Hotspots that work properly with Draw Attention. You’ll know if this is an issue if your DA image works fine up until you add X number of hotspots. After a certain amount hotspots may disappear, or show up in the wrong spot. This is a […]
If you see this error message: “You need to define some clickable areas for your image.” then you’ve probably uploaded an image without drawing on it. To make your first clickable area: Expand the first item in “Hotspot Areas” section Click to draw your shape (you can move points after you’ve clicked them or control-click […]